SHIPPING & RETURNS POLICY

Shipping 

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We are shipping to all EU and Schengen countries. The delivery time depends on the shipping location. In Poland and Lithuania shipping should take around 3-5 working days. Shipping to other EU and Schengen countries can take up to 7-14 working days. 

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Once your undies are shipped, you will receive a confirmation email. When the product is shipped, the order cannot be cancelled. But we really hope you are not going to regret purchasing our undies.

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Returns & Exchange

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We hope you will like your undies and there won't be any reason to return them. However, if it was a spontaneous purchase or you have doubts about the size, if the goods are unworn, unwashed, free of stains and odor, in their original packaging and contain all tags - you can return the undies. We will cover the shipping costs and if you decide to exchange the undies for a different size  - we will send them to you free of charge. 

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Just an idea - if the size was not right for you, maybe it can be a nice gift to a good friend or your sister? :) You know that shipping (including the returns) is leaving a footprint on the environment.

For further questions, please check the FAQs or drop us a message on ecosilingerie@gmail.com​