SHIPPING & RETURNS

Shipping Policy

We are shipping to all European countries. Delivery time depends on where do you live. In the United Kingdom, Poland and Lithuania shipping should take 3-5 working days. For all the rest countries it can take 7-10 working days. 

Once your undies are shipped you will get a confirmation email. When the product is shipped the order cannot be cancelled. But we are sure you are not going to regret it.


Returns & Exchange Policy

We really hope you will like your undies and there won't be any reason to return them. However, if it was a spontaneous purchase, you can return the product in the original, unopened packing. If you opened the package carefully without damaging it and it's obvious that the size will not be a good fit for you, we can  exchange the size of your undies. Due to hygiene reasons we cannot accept undies that were on your bum.

Just an idea - if the size was not right for you, maybe it can be a nice gift to a good friend or your sister? :) You know that shipping (including for the return) is leaving a footprint on our environment.

 

For further questions, please check the FAQs or drop us a message to ecosilingerie@gmail.com

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Our products are made from GOTS certified cotton and our production meets Fairtrade standards